Support desk Account & Verification What do I do if I can’t upload documents?

What do I do if I can’t upload documents?

• If you are not able to upload documents, please check that you have also filled all the necessary information prior to uploading documents.

• Check if you uploaded all necessary documents.

• Check the size and format of documents. Documents above 5mb cannot be uploaded.

• Try to take new copy/picture of the documents. We need the copy to be clearly visible.

• Contact Customer Support

Last update: 29/03/2023

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