BITmarkets Tutorial | How to Contact Customer Support?

Trading cryptocurrencies with BITmarkets is a simple as it gets. However, we do understand that some issues or concerns may arise here & there, which is why we have a professional team that’s dedicated to supporting our valued community members.

Whether you have a general inquiry or facing a technical difficulty, getting in touch with our multilingual support team is quick, fast and easy.

Before contacting our support team, you may visit our Support Desk which answers frequently-asked questions on how to get started, the mechanics of crypto trading, deposits, withdrawals and more.

If you couldn’t find what you were looking for or you simply want to get in touch, visit the Contact Us page under the More tab, or through the link located at the bottom of our website.

For general inquiries, you may email us at support@bitmarkets.com or via our 24/7 landline which can be seen under the email provided.

Below that, you can see the other points of contact based on the inquiry. For trading inquiries, you may email dealing@bitmarkets.com, or if you want to get in touch for any other matter, feel free to contact the appropriate team.

BITmarkets provides round-the-clock support in more than 15 languages, and we take pride in being globally-recognized for providing industry-leading customer service to our valued traders.